Shipping & Returns

All orders will be shipped within 48-72 hours from Spain, always tracked. We ship using Inpost when it's South Europe area or UPS/DHL Express for International ones.

With our transporter:

  • If you live in Spain, delivery takes 2-4 working days.
  • If you live in Europe, delivery takes 4 to 7 working days.
  • If you live outside Europe, delivery takes 2 to 4 working days.

Please note that these delivery times are estimates and may be affected by factors beyond our control, such as customs delays or shipping carrier issues.

Return Policy:

We are committed to ensuring your satisfaction with every purchase. Our return policy is designed to provide clarity and transparency.

7-Day After Receipt Return Period

You have 7 days from the date of receipt to initiate a return for any reason.

Please contact us promptly via email using our contact form to begin the return process. Returns will not be accepted beyond this 7-day window.

 

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us, using our contact form with your Order Number and explaining your problem. We're here to assist you and ensure a seamless shopping experience.

 

Formulario de contacto